For an industry-leading financial institution, achieving and maintaining a competitive edge isn’t left to chance. The IT executives behind Wachovia’s Corporate and Investment Banking division understood that in order to achieve the speed and agility necessary to remain competitive, they had to understand how proposed changes would affect the enterprise. That knowledge would allow them to make the right decisions about where to make IT investments that deliver business benefits.
By applying the right governance processes, practices, and tools to the implementation of its SOA strategy, IT executives were able to manage IT as a portfolio of assets. In doing so, they gained visibility into the relationships and dependencies that connect the services and other assets in that portfolio to the business bottom line. That visibility took the guesswork and the gamble out of strategic IT investment, and helped to deliver ongoing value by ensuring alignment with business goals.