In today’s Web 2.0 world, organizations strive to make their Web sites more appealing to visitors. For instance, collaboration technologies such as Microsoft SharePoint (www.microsoft.com) allow for easy creation of dynamic, user-friendly intranet Web portals.
However, this high-tech usability comes with a potentially high cost. With Web development tools such as Ajax, SOA (Service-Oriented Architecture), and Adobe Flash (www.adobe.com) being used on virtually every corporate Internet or intranet Web site, how do SME data center managers ensure that user experience and Web application performance are optimized?