‘IT’ Viewed as Critical to Business Process, SOA Emerging as Key Enabler
IT needs to play a ‘critical’ role in supporting process management initiatives but is still a far cry away from fully satisfying this mandate.
This was the gist of the result that was presented from a recent report, “Business Process Management and Service-Oriented Architecture”, which was produced by BPTrends, a leading source of business intelligence for business process change and was sponsored by Software AG.
Among overall respondents, 25 percent suggested that other enterprise priorities were undermining these efforts and 17 percent believed that technology limitations have prevented IT from playing a more critical role.
The study also found increasing recognition for the role that service-oriented architecture (SOA) plays as an enabler of BPM success. Forty percent of respondents agreed that “BPM is more successful and drives more benefits when deployed in an SOA environment”.
