The new version 3 of the Information Technology Infrastructure Library (ITIL) model focuses on management of services making it particularly valuable for architects and developers working on service-oriented architecture (SOA) projects.
With the services focus of ITIL v3 it is destined to become more prominent in the SOA world, said Evelyn Hubbert, senior analyst for infrastructure and operations at Forrester Research Inc., and author of a research report, "ITIL v3: The Evolution From Process To Service Model."
Asked why ITIL v3 is important to SOA, she said the essential reason why the version 3 was developed was to focus on management of services across the organization and not as "a silo of IT." The ITIL focus on the quality and efficiency aligns it with the best practices in SOA, she said.
