I often come across CIOs and other IT professionals who are frustrated that their corporate communications services seem out of date in the Internet age. They see consumers usingVonage ( News - Alert) and other residential broadband VoIP
services and wonder why they can’t leverage the Internet to deliver reliable, low cost corporate voice services to teleworkers. They see travelers usingSkype ( News - Alert) to call back home to friends and loved ones and wonder why they can’t make use of the Internet to offer secure and economical calling to traveling employees.
CIOs want to modernize their telecommunications infrastructures, but they just can’t justify the hefty price tag. Bringing in a newIP
PBX (News - Alert) is extremely expensive when you add up the total cost of the equipment, installation, provisioning, network infrastructure improvements, obsolete equipment removal, and retraining. Upgrading a legacyPBX
to support IP services can be just as cost prohibitive. You have to purchase adjunct hardware, upgrade your PBX software, and shell out additional license and support fees.
