VoIP (voice over IP) technology is a rapidly expanding field. More and more VoIP components are being developed, while existing VoIP technology is being deployed at a rapid—and still increasing—pace. This growth is fueled by two goals: decreasing costs and increasing revenues.
Network and service providers see VoIP technology as a means of reducing their cost of offering existing voice-based services and new multimedia services. Service providers also view VoIP infrastructure as an economical base on which to build new revenue-generating services. As deployment of VoIP technology becomes widespread and part of a shared competitive landscape, this second goal will become more important, with service providers working to increase their market bases.