1 Map SOA to your business To be successful, organisations must approach SOA from outside the traditional technology boundaries. Rather than trying to map business goals and requirements onto an SOA vision, companies should try to focus on the key business drivers and map SOA requirements so that it becomes an extension of the business goals. Companies should use this as a mechanism to establish co-operation and co-ownership between the IT and business community.
A practical way to achieve this is by identifying key pain points, usually something like a broken business process or a requirement to get a single coherent view of customer information. These examples often require the integration and co-ordination of data that may span multiple applications and business processes and can be good use cases for the principles of SOA.
