Webinar presenter Mark Ericson, director of product strategy at BlueNote Networks, will discuss the benefits and opportunities associated with building and deploying communications-enabled business processes. More specifically, he will outline the ease with which industry-standard interfaces and technologies enable integration of voice services without requiring any specialized telephony knowledge.
As part of the Webinar, “Streamlining Business Processes: Integrating Voice Communications through SOA,” Ericson will demonstrate a voice-enabled, supply-chain management application that uses software available from BlueNote Networks.
