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HOME  ::  NEWS  ::  ARCHIVE  ::  NOV 2006

:: Web Services and SOA News ::

CRM Vendors Get SOA Happy

Top CRM vendors will be allocating ample page space on their roadmaps to service oriented architecture (SOA), according to a new report from Gartner. The study explains that the hype surrounding SOA, in addition to its promise of flexibility, has left more companies desiring this architecture and more vendors looking to update their applications for SOA. The study focuses on the SOA development plans for what it describes as the "four leading CRM vendors": Microsoft, Oracle/Siebel, SAP, and Salesforce.com. These vendors plan to build up their infrastructure software platforms and provide a range of business services to allow their customers the option of SOA, which will gain steady but slow adoption, according to the report.

read more on Destination CRM.com

[Tuesday, November 14, 2006]



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