But that kind of ubiquity can make business process prone to the errors and inefficiencies that come from poor coordination, communication and data integration.
Because it is so process-intensive, government is keen on the latest generation of business process management software and the integrators that can help overhaul the way they work.
The Marine Corps replaced a fragmented, paper-intensive legacy procurement system with a solution from Appian Corp. of Vienna, Va. Acting as a sort of centralized, Web-based layer of logic atop legacy applications, Appian Procurement connects administrators, internal customers and contractors, plus their systems and processes, while enforcing new policies. The result, according to the Marines, was $9 million in first-year savings.
