Ovum's survey of 333 US IT decision-makers found that 27 per cent of large enterprises and 17 per cent of medium-sized companies have SOA operationally deployed in at least some areas of the IT infrastructure.
But satisfaction with the results is patchy with almost one in five of the total sample saying SOA has created unexpected complexity.
The problem, according to Ovum, is that traditional IT management processes and tools are not always up to the task of monitoring and managing SOA applications and that SOA deployments require as much support and investment in infrastructure management as they do in developer kits and testing tools.
