As companies become increasingly reliant on service-oriented architectures to support mission-critical transactions, monitoring the performance of Web services -- which can be more complex than traditional system monitoring -- is quickly becoming an IT priority.
The nature of an SOA -- multiple loosely coupled services interacting to link applications or perform a business process -- is prompting some companies to create a strategy that separates management of SOA systems from IT systems management to ensure that services are continuously available.
Andres Carvallo, CIO at Austin Energy in Texas, said a key challenge for IT is to measure the uptime and performance of this new type of application.
