CIOs are chasing a distant dot on the horizon called agility (the ability to change IT quickly to fit business needs) and the dot is receding.
Fast.
A recent survey by the Business Performance Management Institute found that only 11 percent of executives say they're able to keep up with business demand to change technology-enabled processes—40 percent of which, according to the survey, are currently in need of IT attention. Worse, 36 percent report that their company's IT departments are having either "significant difficulties" (27 percent) or "can't keep up at all" (9 percent).