The “bad old days” of enterprise software, when information was locked in separate silos, are almost over, and most of us are glad to see them go. Service-oriented architectures (SOAs) and software have arrived on the scene to usher in a new era.
Now that organizations are revamping their middle and back-end technology tiers and creating new value streams from using SOAs, what’s next? Savvy CIOs seeking the next wave of benefit from SOAs and Web services are turning an eye toward end users and how they interact with this new breed of systems. What they are finding is a new class of client software with real intelligence, rich media and interactivity, and access to services and data, called service-oriented clients (SOCs).