In our current print issue, editors Tim Wilson and Richard Hoffman spend some in-depth time with the IT staff at medical manufacturer MedicAlert, learning about their wide-ranging service-oriented architecture (SOA) project. Here, in a few easily-digested chunks, are five things you need to know about this leading-edge deployment. Make sure to read the pair of feature stories in their entirety to get the full story. It's an instructive one for enterprises looking to realize the full business value of SOA and Web services.